01. Website Operator

This website, https://gevnok.com, is operated by Gansu Wanzhong Xingyao Technology Entrepreneurship Park Co., Ltd. under the brand gevnok™.

These Terms of Use ("Website Terms") apply to accessing our storefront, browsing products, using available website features, and interacting with published content.

02. Acceptance of Website Terms

By accessing or using this website, you agree to the conditions described in these Terms to the extent legally enforceable.

If you do not agree with the conditions applicable to a feature, you should stop using that feature. Rights established under accepted purchase transactions remain subject to relevant agreements and law.

03. Permitted Use

Visitors may lawfully browse products, read content, review policies, submit legitimate orders, and request customer assistance.

Use of our website must not infringe the rights of others or interfere with normal services and transaction processes.

04. Prohibited Activities

Users must not:

• Gain unauthorized access to protected systems.
• Introduce malicious scripts, malware, or harmful software.
• Disrupt website functionality or checkout security.
• Make fraudulent transactions or impersonate other individuals.
• Collect personal information through unauthorized methods.
• Use automation in a way that materially impairs store services.
• Publish deceptive, abusive, unlawful, or harmful material.
• Copy or commercially exploit protected website content without authorization.
• Attempt to bypass reasonable security restrictions.

We may take proportionate and lawful measures to respond to serious misuse.

05. Product Information & Website Accuracy

We aim to provide useful photographs, descriptions, measurements, prices, and product specifications.

Occasional display or typographical errors may occur. Information may be corrected where appropriate, subject to existing purchase obligations and applicable consumer rights.

Customers should review the relevant item details before submitting an order.

06. Materials and Decorative Descriptions

Our products may feature finishes resembling wood, jade, amber, crystal, stone, or metal. A visual similarity to a material is not a guarantee of natural composition or authenticity.

Product-specific material claims should be evaluated based on the express listing information. Traditional or antique-inspired styling does not establish historical age, handcrafted production, or collectible investment value.

07. Cultural & Symbolic References

Our visual designs may be influenced by lotus patterns, botanical ornaments, dragons, beads, celestial symbolism, or other traditional motifs.

Any cultural associations are presented as artistic or descriptive context. We do not guarantee supernatural outcomes, protection, medical benefits, or financial improvements from using or owning our merchandise.

08. Intellectual Property

Our website may contain protected graphics, brand identifiers, product photographs, written descriptions, illustrations, layouts, and other creative materials.

Relevant rights belong to gevnok™, its licensors, or other lawful owners. You may not reproduce, distribute, modify, or commercially exploit protected content without permission or another lawful basis.

09. Trademarks & Brand Representation

The gevnok™ name and associated brand assets must not be used in a misleading way suggesting unauthorized affiliation, sponsorship, or official endorsement.

Names or trademarks of other businesses remain the property of their respective rights holders.

10. Customer Accounts

Where account functions are available, users are responsible for maintaining accurate information and safeguarding account credentials.

Contact customer support if unauthorized access or suspicious account activity is suspected. Access may be restricted where reasonably necessary to address serious security issues, subject to law.

11. Reviews, Feedback & Customer Submissions

Where reviews or feedback are accepted, submitted content must be lawful, truthful, and appropriate.

Do not share other individuals' confidential information, knowingly misleading claims, malicious files, or third-party protected materials without permission.

Use or display of submissions is governed by the terms accompanying the relevant feature and applicable law.

12. Third-Party Websites & Services

Our online store may link to external payment, delivery, tracking, or informational services.

These providers may have separate terms and privacy policies. We encourage visitors to read the relevant documentation when using third-party services.

13. Purchases and Payments

Purchases through gevnok™ are subject to our Terms and Conditions, Payment & Security Policy, and the relevant checkout information.

Customers should use authorized payment methods offered by checkout and review the final transaction amount before authorizing payment.

14. Processing, Shipping & Returns

Our draft service standard provides for normal processing within 1–2 business days after successful payment confirmation.

For eligible U.S. shipments, estimated transit is generally 7–15 business days after dispatch. Actual delivery may vary, and this is not a guaranteed arrival deadline.

Eligible items may be requested for return within 30 days after receipt, subject to the Return & Refund Policy and applicable law.

Full details are provided in the relevant policies.

15. Privacy and Cookies

Information related to visits, transactions, support requests, cookies, and other applicable processing is described in our Privacy Policy.

Available privacy rights and choices depend on applicable law and the store's actual data practices.

16. Security Precautions

We use or rely on safeguards appropriate to the services provided. Visitors should also protect their devices, login credentials, and personal information.

17. Website Availability

We aim to maintain functional and accessible website services. However, maintenance, service-provider disruptions, technical errors, or connectivity problems may occasionally affect functionality.

We do not guarantee uninterrupted service. Mandatory obligations remain unaffected.

18. Disclaimers & Liability

Any website disclaimer or limitation of responsibility applies only to the extent legally permitted.

Nothing in these Terms excludes liability for fraud, intentional misconduct, or obligations that cannot legally be excluded. Customers' mandatory purchasing rights remain unaffected.

19. Suspension of Misused Functions

We may reasonably restrict access to website functions where necessary to investigate material misuse, serious security threats, or suspected fraudulent behavior, subject to applicable law.

These measures do not automatically extinguish legitimate rights associated with accepted orders.

20. Changes to Our Website

We may update website navigation, product displays, features, or information as the store develops.

Changes affecting existing accepted purchases remain subject to the relevant purchasing terms and legal obligations.

21. Updates to These Terms

These Website Terms may be updated due to changes in operations, technical requirements, or law. The current version will be published with the applicable revision date.

Further notification will be provided where legally required.

22. Relationship to Other Policies

These Terms of Use govern general website access and conduct. Our other pages provide information about purchasing and support:

• About Us
• Contact Us
• FAQ
• Payment & Security
• Privacy Policy
• Return & Refund Policy
• Shipping Policy
• Terms and Conditions

Policies should be read together where relevant. Mandatory legal protections take precedence over conflicting provisions.

23. Applicable Law & Disputes

These Terms are subject to laws applicable to the relevant website activity or transaction, including mandatory consumer and privacy protections where relevant.

We encourage customers to contact support if concerns arise. Nothing in these Terms restricts rights or remedies that cannot lawfully be waived.

24. Contact Information

Website: https://gevnok.com

Email: service@gevnok.com

Telephone: 00852-9219422

Customer Service Hours: 8:00 AM – 10:00 PM Daily